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Jan 9

VisDoM: Multi-Document QA with Visually Rich Elements Using Multimodal Retrieval-Augmented Generation

Understanding information from a collection of multiple documents, particularly those with visually rich elements, is important for document-grounded question answering. This paper introduces VisDoMBench, the first comprehensive benchmark designed to evaluate QA systems in multi-document settings with rich multimodal content, including tables, charts, and presentation slides. We propose VisDoMRAG, a novel multimodal Retrieval Augmented Generation (RAG) approach that simultaneously utilizes visual and textual RAG, combining robust visual retrieval capabilities with sophisticated linguistic reasoning. VisDoMRAG employs a multi-step reasoning process encompassing evidence curation and chain-of-thought reasoning for concurrent textual and visual RAG pipelines. A key novelty of VisDoMRAG is its consistency-constrained modality fusion mechanism, which aligns the reasoning processes across modalities at inference time to produce a coherent final answer. This leads to enhanced accuracy in scenarios where critical information is distributed across modalities and improved answer verifiability through implicit context attribution. Through extensive experiments involving open-source and proprietary large language models, we benchmark state-of-the-art document QA methods on VisDoMBench. Extensive results show that VisDoMRAG outperforms unimodal and long-context LLM baselines for end-to-end multimodal document QA by 12-20%.

  • 6 authors
·
Dec 14, 2024 2

WixQA: A Multi-Dataset Benchmark for Enterprise Retrieval-Augmented Generation

Retrieval-Augmented Generation (RAG) is a cornerstone of modern question answering (QA) systems, enabling grounded answers based on external knowledge. Although recent progress has been driven by open-domain datasets, enterprise QA systems need datasets that mirror the concrete, domain-specific issues users raise in day-to-day support scenarios. Critically, evaluating end-to-end RAG systems requires benchmarks comprising not only question--answer pairs but also the specific knowledge base (KB) snapshot from which answers were derived. To address this need, we introduce WixQA, a benchmark suite featuring QA datasets precisely grounded in the released KB corpus, enabling holistic evaluation of retrieval and generation components. WixQA includes three distinct QA datasets derived from Wix.com customer support interactions and grounded in a snapshot of the public Wix Help Center KB: (i) WixQA-ExpertWritten, 200 real user queries with expert-authored, multi-step answers; (ii) WixQA-Simulated, 200 expert-validated QA pairs distilled from user dialogues; and (iii) WixQA-Synthetic, 6,222 LLM-generated QA pairs, with one pair systematically derived from each article in the knowledge base. We release the KB snapshot alongside the datasets under MIT license and provide comprehensive baseline results, forming a unique benchmark for evaluating enterprise RAG systems in realistic enterprise environments.

  • 7 authors
·
May 13, 2025

Vietnamese Legal Information Retrieval in Question-Answering System

In the modern era of rapidly increasing data volumes, accurately retrieving and recommending relevant documents has become crucial in enhancing the reliability of Question Answering (QA) systems. Recently, Retrieval Augmented Generation (RAG) has gained significant recognition for enhancing the capabilities of large language models (LLMs) by mitigating hallucination issues in QA systems, which is particularly beneficial in the legal domain. Various methods, such as semantic search using dense vector embeddings or a combination of multiple techniques to improve results before feeding them to LLMs, have been proposed. However, these methods often fall short when applied to the Vietnamese language due to several challenges, namely inefficient Vietnamese data processing leading to excessive token length or overly simplistic ensemble techniques that lead to instability and limited improvement. Moreover, a critical issue often overlooked is the ordering of final relevant documents which are used as reference to ensure the accuracy of the answers provided by LLMs. In this report, we introduce our three main modifications taken to address these challenges. First, we explore various practical approaches to data processing to overcome the limitations of the embedding model. Additionally, we enhance Reciprocal Rank Fusion by normalizing order to combine results from keyword and vector searches effectively. We also meticulously re-rank the source pieces of information used by LLMs with Active Retrieval to improve user experience when refining the information generated. In our opinion, this technique can also be considered as a new re-ranking method that might be used in place of the traditional cross encoder. Finally, we integrate these techniques into a comprehensive QA system, significantly improving its performance and reliability

  • 4 authors
·
Sep 4, 2024

Adaptive-RAG: Learning to Adapt Retrieval-Augmented Large Language Models through Question Complexity

Retrieval-Augmented Large Language Models (LLMs), which incorporate the non-parametric knowledge from external knowledge bases into LLMs, have emerged as a promising approach to enhancing response accuracy in several tasks, such as Question-Answering (QA). However, even though there are various approaches dealing with queries of different complexities, they either handle simple queries with unnecessary computational overhead or fail to adequately address complex multi-step queries; yet, not all user requests fall into only one of the simple or complex categories. In this work, we propose a novel adaptive QA framework, that can dynamically select the most suitable strategy for (retrieval-augmented) LLMs from the simplest to the most sophisticated ones based on the query complexity. Also, this selection process is operationalized with a classifier, which is a smaller LM trained to predict the complexity level of incoming queries with automatically collected labels, obtained from actual predicted outcomes of models and inherent inductive biases in datasets. This approach offers a balanced strategy, seamlessly adapting between the iterative and single-step retrieval-augmented LLMs, as well as the no-retrieval methods, in response to a range of query complexities. We validate our model on a set of open-domain QA datasets, covering multiple query complexities, and show that ours enhances the overall efficiency and accuracy of QA systems, compared to relevant baselines including the adaptive retrieval approaches. Code is available at: https://github.com/starsuzi/Adaptive-RAG.

  • 5 authors
·
Mar 21, 2024 1

Evaluating RAG-Fusion with RAGElo: an Automated Elo-based Framework

Challenges in the automated evaluation of Retrieval-Augmented Generation (RAG) Question-Answering (QA) systems include hallucination problems in domain-specific knowledge and the lack of gold standard benchmarks for company internal tasks. This results in difficulties in evaluating RAG variations, like RAG-Fusion (RAGF), in the context of a product QA task at Infineon Technologies. To solve these problems, we propose a comprehensive evaluation framework, which leverages Large Language Models (LLMs) to generate large datasets of synthetic queries based on real user queries and in-domain documents, uses LLM-as-a-judge to rate retrieved documents and answers, evaluates the quality of answers, and ranks different variants of Retrieval-Augmented Generation (RAG) agents with RAGElo's automated Elo-based competition. LLM-as-a-judge rating of a random sample of synthetic queries shows a moderate, positive correlation with domain expert scoring in relevance, accuracy, completeness, and precision. While RAGF outperformed RAG in Elo score, a significance analysis against expert annotations also shows that RAGF significantly outperforms RAG in completeness, but underperforms in precision. In addition, Infineon's RAGF assistant demonstrated slightly higher performance in document relevance based on MRR@5 scores. We find that RAGElo positively aligns with the preferences of human annotators, though due caution is still required. Finally, RAGF's approach leads to more complete answers based on expert annotations and better answers overall based on RAGElo's evaluation criteria.

  • 3 authors
·
Jun 20, 2024 2

QuIM-RAG: Advancing Retrieval-Augmented Generation with Inverted Question Matching for Enhanced QA Performance

This work presents a novel architecture for building Retrieval-Augmented Generation (RAG) systems to improve Question Answering (QA) tasks from a target corpus. Large Language Models (LLMs) have revolutionized the analyzing and generation of human-like text. These models rely on pre-trained data and lack real-time updates unless integrated with live data tools. RAG enhances LLMs by integrating online resources and databases to generate contextually appropriate responses. However, traditional RAG still encounters challenges like information dilution and hallucinations when handling vast amounts of data. Our approach addresses these challenges by converting corpora into a domain-specific dataset and RAG architecture is constructed to generate responses from the target document. We introduce QuIM-RAG (Question-to-question Inverted Index Matching), a novel approach for the retrieval mechanism in our system. This strategy generates potential questions from document chunks and matches these with user queries to identify the most relevant text chunks for generating accurate answers. We have implemented our RAG system on top of the open-source Meta-LLaMA3-8B-instruct model by Meta Inc. that is available on Hugging Face. We constructed a custom corpus of 500+ pages from a high-traffic website accessed thousands of times daily for answering complex questions, along with manually prepared ground truth QA for evaluation. We compared our approach with traditional RAG models using BERT-Score and RAGAS, state-of-the-art metrics for evaluating LLM applications. Our evaluation demonstrates that our approach outperforms traditional RAG architectures on both metrics.

  • 3 authors
·
Jan 5, 2025

Improving Consistency in Retrieval-Augmented Systems with Group Similarity Rewards

RAG systems are increasingly deployed in high-stakes domains where users expect outputs to be consistent across semantically equivalent queries. However, existing systems often exhibit significant inconsistencies due to variability in both the retriever and generator (LLM), undermining trust and reliability. In this work, we focus on information consistency, i.e., the requirement that outputs convey the same core content across semantically equivalent inputs. We introduce a principled evaluation framework that decomposes RAG consistency into retriever-level, generator-level, and end-to-end components, helping identify inconsistency sources. To improve consistency, we propose Paraphrased Set Group Relative Policy Optimization (PS-GRPO), an RL approach that leverages multiple rollouts across paraphrased set to assign group similarity rewards. We leverage PS-GRPO to achieve Information Consistent RAG (Con-RAG), training the generator to produce consistent outputs across paraphrased queries and remain robust to retrieval-induced variability. Because exact reward computation over paraphrase sets is computationally expensive, we also introduce a scalable approximation method that retains effectiveness while enabling efficient, large-scale training. Empirical evaluations across short-form, multi-hop, and long-form QA benchmarks demonstrate that Con-RAG significantly improves both consistency and accuracy over strong baselines, even in the absence of explicit ground-truth supervision. Our work provides practical solutions for evaluating and building reliable RAG systems for safety-critical deployments.

  • 7 authors
·
Oct 5, 2025

Toward General Instruction-Following Alignment for Retrieval-Augmented Generation

Following natural instructions is crucial for the effective application of Retrieval-Augmented Generation (RAG) systems. Despite recent advancements in Large Language Models (LLMs), research on assessing and improving instruction-following (IF) alignment within the RAG domain remains limited. To address this issue, we propose VIF-RAG, the first automated, scalable, and verifiable synthetic pipeline for instruction-following alignment in RAG systems. We start by manually crafting a minimal set of atomic instructions (<100) and developing combination rules to synthesize and verify complex instructions for a seed set. We then use supervised models for instruction rewriting while simultaneously generating code to automate the verification of instruction quality via a Python executor. Finally, we integrate these instructions with extensive RAG and general data samples, scaling up to a high-quality VIF-RAG-QA dataset (>100k) through automated processes. To further bridge the gap in instruction-following auto-evaluation for RAG systems, we introduce FollowRAG Benchmark, which includes approximately 3K test samples, covering 22 categories of general instruction constraints and four knowledge-intensive QA datasets. Due to its robust pipeline design, FollowRAG can seamlessly integrate with different RAG benchmarks. Using FollowRAG and eight widely-used IF and foundational abilities benchmarks for LLMs, we demonstrate that VIF-RAG markedly enhances LLM performance across a broad range of general instruction constraints while effectively leveraging its capabilities in RAG scenarios. Further analysis offers practical insights for achieving IF alignment in RAG systems. Our code and datasets are released at https://FollowRAG.github.io.

  • 6 authors
·
Oct 12, 2024 3

Meta Knowledge for Retrieval Augmented Large Language Models

Retrieval Augmented Generation (RAG) is a technique used to augment Large Language Models (LLMs) with contextually relevant, time-critical, or domain-specific information without altering the underlying model parameters. However, constructing RAG systems that can effectively synthesize information from large and diverse set of documents remains a significant challenge. We introduce a novel data-centric RAG workflow for LLMs, transforming the traditional retrieve-then-read system into a more advanced prepare-then-rewrite-then-retrieve-then-read framework, to achieve higher domain expert-level understanding of the knowledge base. Our methodology relies on generating metadata and synthetic Questions and Answers (QA) for each document, as well as introducing the new concept of Meta Knowledge Summary (MK Summary) for metadata-based clusters of documents. The proposed innovations enable personalized user-query augmentation and in-depth information retrieval across the knowledge base. Our research makes two significant contributions: using LLMs as evaluators and employing new comparative performance metrics, we demonstrate that (1) using augmented queries with synthetic question matching significantly outperforms traditional RAG pipelines that rely on document chunking (p < 0.01), and (2) meta knowledge-augmented queries additionally significantly improve retrieval precision and recall, as well as the final answers breadth, depth, relevancy, and specificity. Our methodology is cost-effective, costing less than $20 per 2000 research papers using Claude 3 Haiku, and can be adapted with any fine-tuning of either the language or embedding models to further enhance the performance of end-to-end RAG pipelines.

  • 6 authors
·
Aug 16, 2024

Multi-OphthaLingua: A Multilingual Benchmark for Assessing and Debiasing LLM Ophthalmological QA in LMICs

Current ophthalmology clinical workflows are plagued by over-referrals, long waits, and complex and heterogeneous medical records. Large language models (LLMs) present a promising solution to automate various procedures such as triaging, preliminary tests like visual acuity assessment, and report summaries. However, LLMs have demonstrated significantly varied performance across different languages in natural language question-answering tasks, potentially exacerbating healthcare disparities in Low and Middle-Income Countries (LMICs). This study introduces the first multilingual ophthalmological question-answering benchmark with manually curated questions parallel across languages, allowing for direct cross-lingual comparisons. Our evaluation of 6 popular LLMs across 7 different languages reveals substantial bias across different languages, highlighting risks for clinical deployment of LLMs in LMICs. Existing debiasing methods such as Translation Chain-of-Thought or Retrieval-augmented generation (RAG) by themselves fall short of closing this performance gap, often failing to improve performance across all languages and lacking specificity for the medical domain. To address this issue, We propose CLARA (Cross-Lingual Reflective Agentic system), a novel inference time de-biasing method leveraging retrieval augmented generation and self-verification. Our approach not only improves performance across all languages but also significantly reduces the multilingual bias gap, facilitating equitable LLM application across the globe.

  • 17 authors
·
Dec 18, 2024