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1. How do I order residential garbage and recycling service?

Need garbage service? 

Collection services are provided to residents and businesses directly by licensed haulers, and they collect from any area in Eugene.  You can find a list of licensed haulers in Eugene on our webpages and can contact haulers directly to set up new garbage and recycling service or to make changes to your existing service. 

The City of Eugene issues licenses and sets the rates for haulers who collect solid waste, recycling, food waste, and yard debris within Eugene's city limits and regulates solid waste, recycling, organics, and yard debris collection within the city limits. This includes licensing haulers, developing standards and setting rates for collection service. Standards for collection are contained in Eugene City Code, Section 3.005 and Section 3.245-3.270 and the Solid Waste Administrative Rule.

2. Why should I recycle?

You know the three R’s (Reduce, Reuse, Recycle) – now let’s talk about the three E’s:  Energy, Economy, and Environment. Recycling saves energy because the manufacturer doesn't have to produce something new from raw natural resources. When energy consumption goes down, production costs go down. Savings are passed on to the consumer, and when recycled products are purchased, a demand for more recycled goods is promoted. This improves the economy. Waste has a huge negative impact on the natural environment, including the land, air, and water. Recycling reduces the need for more landfills, where harmful chemicals and greenhouse gasses are released into the air and land. By recycling, you are actively improving the planet’s overall health by helping keep the air, water and land clean.

3. Is food waste collection available in the City of Eugene?

In 2012, the City of Eugene and area businesses teamed up to make sure that food scraps turn into valuable compost instead of take up space in our landfill by supporting the collection of food scraps of ALL kinds (meat bones, and dairy included) for local businesses.  This service is provided through our community's local, licensed trash haulers. 

Beginning on October 1, 2019, customers who have residential garbage service will have the option to put food waste in their yard debris bin instead of in the garbage. This citywide program comes after a successful three-year residential curbside food waste collection pilot program that included 1,500 households in four neighborhoods. The mixed food waste and yard debris will be turned into nutrient-rich compost by local processors.

4. What items are accepted into commingled curbside recycling collection?

In Eugene, curbside recycling service is commingled (most recyclables collected together in a single curbside bin), with glass collected in a separate container. Please visit our recycling page for the latest information on recycling in Eugene.

5. How do I properly dispose of and/or recycle items that are not accepted into the commingled recycling bins?

Many items that may not be recyclable but that can be reused are often suitable for donation to community partners, such as used building materials, household goods, office supplies, clothing, furniture and more.

Household Hazardous Waste is accepted free of charge at the Hazardous Waste Collection Center at the Glenwood Transfer Station. Call 541-682-4120 to schedule an appointment or visit www.lanecounty.org/hazwaste for more information.

Items that are not reusable can be accepted at Lane County Waste Management’s transfer station or processed by other facilities. Learn more about how to correctly dispose of hard-to-recycle items.

Community Resources to Aid in Recycling

There are various community resources available to aid in recycling specific items. For example, you can search this site to find a local grocery store that accepts plastic bags for recycling, and Styrofoam blocks and packing peanuts may be recycled through a program at St. Vincent de Paul. For other items, Lane County has developed the Waste Wise, a comprehensive tool designed to answer specific questions related to whether an item is recyclable. You may also contact your hauler to find out if a particular material is recyclable or not.

Contamination reduces the economy and effectiveness of our recycling system. Plastic bags, take-out food containers, plant pots, and lids of any kind should never be placed in commingled recycling bins.  Any items that are not clearly recyclable should be put in the trash—when in doubt, throw it out.

6. Where can I find out more about garbage hauling rates in Eugene?

The City sets minimum rates and each licensed hauler may charge up to 10% above that rate. 

Learn More

• Residential Collection Rates
• Commercial Collection Rates
• Rates and regulations in Eugene

7. What are the main changes to curbside commingle recycling in Eugene?

As of June 1, 2022, all #1 and #2 plastics including jugs (such as milk, vinegar, or bleach jugs), plastic jars (such as mayonnaise jars, peanut butter, or Clorox wipes containers), and plastic bottles (like those for shampoo, hand soap, or spray cleaner) are accepted in the commingle recycling. Empty pizza boxes are also now accepted. 

 

Examples of items are still not recyclable in our system include: plastic tubs, plastic bags, flower pots, rigid plastics such as plastic clamshells (i.e. packaging that berries or restaurant leftovers are frequently packaged in), light bulbs, straws, lids, plastic or other beverage cups, to-go boxes, and broken glass.

Contamination reduces the economy and effectiveness of our recycling system. Plastic bags, take-out food containers, plant pots, and lids of any kind should never be placed in commingled recycling bins. Any items that are not clearly recyclable should be put in the trash—when in doubt, throw it out.

8. Why are certain items, such as margarine tubs or milk cartons, no longer accepted in commingled recycling?

Much of the entire West Coast’s plastics and mixed paper recycling has previously been exported to China, where it was allowable to have a higher level of contamination (contamination is trash that ends up mixed into recycling). However, China’s new “National Sword” initiative has limited the amount of contamination allowed in imported recyclable materials to 0.5 percent. This, combined with lower petroleum prices that make creating new plastics cheaper, has led to a reduction in market demand for previously recyclable plastics and paper. These market changes have significantly limited or removed opportunities to recycle certain plastic products, and limited markets for other previously recyclable items.

9. Which plastics can I recycle now?

Our system was previously only able to accept transparent plastic bottles in the Eugene commingle recycling bin. Plastic drink bottles and milk jugs are still accepted, but as of June 1, 2022, all #1 and #2 plastics including jugs (such as for milk, vinegar, or bleach), plastic jars (such as mayonnaise jars, peanut butter, or Clorox wipes), and plastic bottles (like beverages, shampoo, hand soap, or spray cleaner) are accepted in the commingle recycling. 

•  Check the City of Eugene’s Waste Prevention web page for any recycling questions you have.
• Absolutely do not put plastic bags of any kind in your recycling container at home. Putting them in the recycling bin causes major problems at the sorting facilities – it gets caught up in conveyors, and they must stop and pull them out. That not only costs money, but it’s also dangerous for the workers. Check your local grocery store for bag collection options.
• Do not place plastic lids, clamshell take out containers, flower pots, plastic buckets or any other item that is not accepted in the commingled recycling bins.

10. What type of plastic jugs are recyclable in Eugene?

In Eugene, haulers are currently accepting all #1 and #2  jugs (such as for milk, vinegar, or bleach), as well as plastic jars (such as mayonnaise jars, peanut butter, or Clorox wipes containers), and plastic bottles (like those for beverages, shampoo, hand soap, or spray cleaner) are accepted in the commingle recycling. This means that most opaque milk jugs and transparent ones are recyclable. Please rinse them well and remove (and throw away) lids.

11. Can plastic bottles go in the commingle recycling bin?

Yes! If they are rinsed clean and caps are removed (caps/lids go in the trash), plastic bottles (like beverages, shampoo, hand soap, or spray cleaner) are accepted in the commingle recycling. 

12. Why does the City recommend, "When in doubt, find out or throw it out?"

Although the City advocates for recycling, improperly recycled items cause contamination that negatively impacts the entire recycling system. That’s why it’s better to put an unknown item in the trash than to risk putting trash in the recycling. Better yet, the City encourages contacting waste haulers directly to confirm whether specific items are acceptable. We realize that there are certain recyclables that get collected separately in our community that aren’t allowed in the commingle bin. For example, there are certain grocery stores in town that collect plastic bags to be recycled. These bags are sent to a special facility that can manage this type of waste. They are NOT allowed in the commingle bin, but there is a way to get these items recycled. The same goes for electronics, paint products, and wood waste.

If you are interested in finding out how to recycle your household food waste, see our residential food waste collection info.  If you'd like to find out more about where you can recycle difficult items, we recommend checking out Lane County Waste Management’s list of difficult-to-recycle items.

13. Should I stockpile certain plastic items until I am able to recycle them again?

Storing recyclables can be problematic. Food residue in containers can attract bugs and rodents and break down the material so that it isn’t marketable. The best way to ensure you’re recycling as much as possible is to continue to follow the list of what goes in the recycling bin at home or at work.

14. What are some other options if I can’t recycle the plastics I have?

Recycling has never been the perfect solution for reducing waste. Before recycling, reduce and reuse. That can be difficult – plastic is everywhere. Try using your produce bags twice or use cloth bags instead; and look for other ways to reduce the amount of plastic you use, such as bringing your own reusable containers and buying from the bulk section at the store. If you can make a better choice at the store, do it—plastic recycling opportunities are extremely limited.

15. What does “contamination” mean in recycling?

Contamination refers to any materials in the commingle or glass bin that do not belong there. For example, plastic bags become tangled in the processing machinery and create a safety hazard for workers who must manually cut them away. Plastic bags are one of many items that are considered “contamination” in our commingled recycling system. Please refer to our list of acceptable items to determine what to put in your commingle bin.

16. Why isn’t the cost of waste hauling service going down?

Because our recycling system is dependent on having a market for the end material, and markets determine the viability of collecting recyclable material, modest improvements in recycling commodities markets are making it financially feasible to resume collection of certain materials but these increases are not significant enough to offset other expenses, like labor and fuel, for garbage haulers (who process and transport the material). For this reason, you will not see prices go down. 

17. Why is there a cost to recycling service if haulers sell the materials collected?

Any fees collected for recycling collection are to cover the costs of the services the haulers provide in our community, which include picking up the recyclable material and moving it to the next destination. Even though recycling markets are currently improving, the haulers’ system for collection and processing isn’t highly profitable for our area garbage haulers—which are private companies. We’ve called recycling “free” for a long time because it was at one point. However, when the market fluctuates, the costs associated with processing the materials also varies.  

 

18. I’ve heard that recycling is getting sent to landfills. Is this true?

With a few small exceptions, the items that are accepted in home recycling in our region are still getting recycled. More items may have to be disposed if markets for them disappear. If recyclables do go to a landfill, it would be as a last resort, for the fewest items possible, and for the shortest amount of time possible. 

The Oregon Department of Environmental Quality has a list of all recyclers that have requested to dispose of materials. It can be found on the Recycling Markets page.

19. What happens to stuff in recycling bins that isn't recyclable?

Placing items that are not accepted in to the recycling bins can cause significant issues:

• It adds costs to the system because it must be sorted out.
• It causes safety hazards – like when plastic bags get caught in the equipment and workers must pull them out.
• It makes other recyclables less viable to be sold to manufacturers.
• It won’t get recycled.

20. Why aren’t there more options to recycle this stuff locally or at least domestically?

The U.S. manufactures fewer products than it used to, so there has been much lower demand domestically for the recyclables that serve as the raw materials for products and packaging.